The Etre/BiaB love/hate/?/rant thread...

Discussion in 'General Beer Topics' started by Digita7693, Apr 15, 2019.

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  1. Gaseous Clay

    Gaseous Clay

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    You can just email sales@etregourmet.com and address it to Jonathan. Its a small operation. He'll get it if you address it to him. Joana's emails just go to her and she seems to only handle logistics once the boxes are ready to ship. At least, she's only emailed me with shipping confirmation and has never really dealt with my inquiries before - she usually doesnt reply to my emails.
     
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  2. pldevo

    pldevo

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    I work in Boston if you need an east coast proxy.

    Last I checked, one bottle of Zenne is the going rate for this service.
     
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  3. waltersrj

    waltersrj

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    Haha. My man skrip is already on this for me, minus the ZyF bottle ;)
     
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  4. tylerk88

    tylerk88

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    9/13: Paid Etre for shipment
    9/20: Box shipped
    9/24: Etre emailed me to let me know the box shipped and to provide tracking
    9/24: Box arrived. Expertly packed!

    Pretty amazing that most of my beer money goes to Etre/3Fonteinen these days. No complaints!
     
  5. jbdpsu82

    jbdpsu82

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    Thanks for the response. Glad to hear it may have been an exception to their normal great packaging.
     
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  6. beerscenes

    beerscenes

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    Just got a note from Etre that seems worth sharing:

    Your package is ready to be shipped this week, but before we would like to inform you that for a few days now, some customers from the West Coast have been experiencing troubles with the LAX Customs and 1 out of 6 boxes were returned to us.

    If you prefer to change the delivery address, please inform us as soon as possible.
    I've actually had a fair amount of boxes avoid LAX altogether somehow, but not the last couple. Might end up shipping these to the in-laws...
     
  7. jan63

    jan63

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    Have been hearing this as well. I have family in Phoenix that'll ill be vising next month. Any one know if Phoenix typically gets routed through LAX customs or an east coast customs? Not sure if its east enough to be routed somewhere else.
     
  8. Xul

    Xul

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    Did Etre's prices go up by ~20% across the board this morning? I was putting together a box and as I was going through the checkout process, the subtotal jumped and every single item's price had gone up when I looked at my cart's contents.
     
  9. chongcheesol

    chongcheesol

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    I opened my box tonight and saw that while my Zenne set was there...my Bokke bottle and Gaston Honig were NOT there. The packing slip says 6 bottles :/

    I sure hope they will fix this. This is the first time using them and of course this would happen. I chose the ship reservations option as well.
     
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  10. waltersrj

    waltersrj

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    Hope this gets resolved for you Robert!
     
  11. chongcheesol

    chongcheesol

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    Welp, just a simple case of forgetting to put them in the box. Crisis averted
     
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  12. MastaM

    MastaM

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    Looks like my Etre package getting returned. Weird that it never got held up or said returned to sender, just wound up back in Brussels..

    upload_2019-9-30_12-50-24.png
     
  13. beeraroundtown

    beeraroundtown

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    Uh oh, Lax warning email, saying 5 out of 6 boxes returned. Anyone figure out a way around this?, my last few went through JFK, but I live west coast, so assuming that will go through LAX.
     
  14. SeaWatchman

    SeaWatchman

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    Shipping to someone not on the west coast is about your only option here.
     
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  15. BadJustin

    BadJustin Premium Supporter Contributor

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    My OBD packs came with weird corrugated paper all over them, not the normal bubble wrap mummy.


    Also, if we have traded before or conversed before and you need help with an East Coast proxy, lemme know. I can handle a couple more. Already got ac24 on the list.
     
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  16. MikeG

    MikeG

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    Weird, our Zenne box (3 sets combined) just arrived with full bubble mummy wrap as usual. Wonder what the extreme variation in packaging is due to.
     
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  17. beeraroundtown

    beeraroundtown

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    Not sure if we have traded before, but could send labels and offer up some Fantome beers from the two boxes I have?
     
  18. BadJustin

    BadJustin Premium Supporter Contributor

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    Shoot me a PM dude
     
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  19. chongcheesol

    chongcheesol

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    Also willing to help any folks out. I live in FL. My box arrived in about 4 days.
     
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  20. jaeselector

    jaeselector Premium Supporter Contributor

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    Anyone in Seattle have luck getting boxes directly from Etre? My last several have gone through JFK and I was thinking about risking it.