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The Etre/BiaB love/hate/?/rant thread...

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Joined
Apr 14, 2015
Messages
165
Location
seattle | tacoma
Anyone in Seattle have luck getting boxes directly from Etre? My last several have gone through JFK and I was thinking about risking it.
I've had 4-5 boxes shipped the past couple years. The first 2-3 actually went through JFK as well. But the last couple, including the summer pack, went through LAX. None were returned to Etre, though.

That said, once they contacted me about LAX and the box had Zenne, I wasn't taking a chance. It's out for delivery at my in-laws in Florida today.
 
Joined
Oct 19, 2013
Messages
2,916
Location
Minneapolis, MN
If anyone needs a proxy I’m in Minneapolis, MN and aside from a single broken bottle have never had any issues. We always go through Chicago.
 
Joined
Apr 8, 2017
Messages
17
Location
California
Some more data points from a Californian. I know 10 people that shipped their Zenne boxes through Etre. All of them went through LAX. 6 were sent back to Belgium. I’m one of the lucky 4 that arrived safely. It was expertly packed per usual. I guess I must have done something right to please the Lambic Gods.
 
Joined
Sep 25, 2018
Messages
10
Location
San Francisco
Has anyone ever had a mistake happen on their order? I had a few of my items shipped to someone else with the same name as me. Etre is holding replacement items for me but saying it will ship with my next order. I don't want to order anything else but that's the only response i'm receiving. So i would essentially need to buy an extra item and pay for shipping again to get what I originally paid for.
 
Joined
Apr 11, 2013
Messages
1,801
Location
Chicago
I ordered from Etre again for the first time since the site refresh. Three weeks after departure from BEL I'm waiting for a sign of life. Why is it only Etre? When I order from BIAB or Belgian sellers on MBC I get my box within seven business days.
 
Joined
Oct 16, 2017
Messages
2,690
Location
North Carolina
I ordered from Etre again for the first time since the site refresh. Three weeks after departure from BEL I'm waiting for a sign of life. Why is it only Etre? When I order from BIAB or Belgian sellers on MBC I get my box within seven business days.
You're suggesting that a customs hold or issue with USPS is to blame on Etre? Etre shipped me 4 boxes this month and all arrived within a week of the date I got tracking numbers.
 
Joined
Nov 10, 2014
Messages
650
Location
Boston, MA
I ordered from Etre again for the first time since the site refresh. Three weeks after departure from BEL I'm waiting for a sign of life. Why is it only Etre? When I order from BIAB or Belgian sellers on MBC I get my box within seven business days.
It's not an Etre issue. I've received boxes from them in 5 days and 5 weeks. Same goes for BIAB and private shippers. It's all chance. Sounds like you've just been lucky.
 
Joined
Jul 21, 2013
Messages
16,517
Location
Oceania
For anybody curious here's the proxy comparison for the 3F Herfstpakket:

Etre: 32€ proxy + 95€ shipping: 127€ Total

BIAB: 36€ proxy + 80€ shipping: 116€ Total
And a months long wait from both of them until the dead of winter to ship. And absolute garbage packaging from Kurt and increasingly suspect packaging from EG. No thanks.
 

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