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The Etre/BiaB love/hate/?/rant thread...

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Joined
Sep 29, 2013
Messages
62
Location
Denver, CO
Came to TalkBeer just for this, knowing y'all would know what's up.

I have an order that was placed 8+ days ago without shipment, or contact from Etre, even though they say they ship in 4 days on their website. Ahh well, I'm in no hurry, I just expect better customer service. Amazon Prime has ruined me. </rant> </firstworldproblems>
 
Joined
Oct 8, 2013
Messages
4,015
Location
Brooklyn, NY
Came to TalkBeer just for this, knowing y'all would know what's up.

I have an order that was placed 8+ days ago without shipment, or contact from Etre, even though they say they ship in 4 days on their website. Ahh well, I'm in no hurry, I just expect better customer service. Amazon Prime has ruined me. </rant> </firstworldproblems>
Check your spam folder. Specifically, an email from Joana from etre.
 

primebeer

Assistant to the Regional Moderator
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Joined
Feb 2, 2014
Messages
1,271
Sounds like there’s a number of people stuck on recent etre orders. I know mine was dropped at the Bpost office, just zero comms since then on Bpost or usps tracking. I’ll be more concerned if there’s no movement after another few weeks.
 
Joined
Apr 12, 2013
Messages
2,315
Location
Chicagoland
Am I daft or did Etre just start charging 1 Euro per order to hold a box for a quarter?

I don't remember ever being charged for holding and later combining boxes for a quarterly shipment.
 
Joined
Mar 20, 2019
Messages
59
Location
Colorado
I know some people don't like BiaB but every box I've ordered from them has gotten through customs including LAX. The one box I had sent back was from Etre. Just got a box from BiaB ordered last Wednesday, shipped last Saturday, in my hands today. Not bad. It went through Chicago which is encouraging and hopefully the spring pack does as well.
 

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